Legal notices ASBL

Processing the personal data that we collect safely and confidentially is of the utmost importance to the Jean Del’Cour Group.

The Jean Del’Cour Group is the data controller for your personal data (hereafter, the ‘Data Controller’). The Jean Del’Cour Group commits to complying with the Belgian legislation concerning the protection of privacy in its role as Data Controller, as well as the provisions of the General Data Protection Regulation (hereafter, the ‘GDPR’), starting from the dates on which they came into effect.

The GDPR defines personal data in the following way:

‘any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person’;

Reference is made to this GDPR definition of personal data in this document.

We collect and process various personal data about the individuals who wish to contact us. This includes the following:

• Surname and first name
• Email address

Your surname, first name and email address are collected and processed so that they can be used in commercial communications, based on your prior consent.

We store and process personal data for the necessary period of time, based on the purposes of the processing and the contractual relationship that exists between us.

We may collect impersonal information about any user who interacts with the site. This information may include: the name of the browser, the type of computer, technical information about the way in which they connected to our site (operating system, internet service provider, etc.) and other information of this nature.

Our site uses ‘cookies’ to improve the user experience. The user’s web browser places cookies on their hard drive for the purpose of keeping a record and, on occasion, tracking information about them (their shopping cart, etc.). The user may ask their browser to reject cookies or to receive an alert when cookies are being sent. If the user rejects cookies, certain areas of the website may no longer work correctly.

The right to access and consult your data

You have the right to see your personal data at any time, free of charge, and to know how we are using it.

The right of rectification, erasure and limitation

You have the right to send personal data to us or not to send personal data to us. You are also entitled to request that we rectify, complete or erase your personal data at any time.

Right to object

You also have the right to object to the processing of your personal data for serious and legitimate reasons.

Right to data portability

You have the right to obtain the personal data we have processed in a structured, commonly used format that can be read by a computer and/or to transfer it to other data controllers.

Right to withdraw consent

Where processing is based on your prior consent, you have the right to withdraw this consent.

Automated decisions and profiling

The processing of your personal data is not subject to profiling. Moreover, you are not subject to automated decisions.

Exercising your rights

You may exercise your rights by contacting commercial@jean-delcour.be

Complaints

You have the right to file a complaint with the Belgian Commission for Privacy: Commission de la protection de la vie privée, Rue de la Presse 35, B-1000 Brussels, Phone no. +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, Email: commission@privacycommission.be .

This complaint is made without prejudice to any proceedings taking place in civil court.

In the event that you suffer damages as the result of the processing of your personal data, you may make a claim for compensation.

Your personal data is not transferred to third parties.

The Jean Del’Cour Group does not sell your personal data, nor does it lease, share or make it available commercially to third parties, except as a result of what is outlined above or with your prior consent.

In exceptional cases, we may be forced to disclose your personal data due to a legal order or in order to comply with a binding regulation or piece of legislation.

The Jean Del’ Cour Group shall make every reasonable effort to inform you of this in advance, subject to the limits established by law.

We have developed appropriate technical and organisational security measures to prevent destruction, loss, falsification, modification, unauthorised access or wrongful communication of your personal data to third parties, as well as any other unauthorised processing of the data in question. All of the details about this may be requested from our Data Protection Officer at dpo@jean-delcour.be

This Policy may be updated at any time.

16/05/2022